What's our social value?

The NFSP is carrying out research to understand the different ways in which post offices support their local communities.

NFSP Head of Research and Policy, Peter Hall said: “we talk regularly to government and other stakeholders about the work done by post offices that has a social value – much of which is unpaid and, hitherto, unquantified.

For example, we know subpostmasters and their staff help prevent customers from falling victim to scams – but how often does that happen?

We know that subpostmasters and their staff ‘keep an eye out’ for vulnerable and lonely people in their communities – but how many people across the country are we talking about?

Knowing this kind of information will help us demonstrate the social value of post offices to decision-makers and will assist us in our efforts to ensure that the long-term financial success of the network is at the heart of government’s plans.”

Subpostmasters can fill out a short online survey that will provide the NFSP with evidence to support our conversations with government about the financial future of the network.

To take part click HERE