Employment Helpline

NFSP members have access to a free employment helpline as one of the benefits of their membership.

Common questions that they can help with include:

  • calculation of holiday entitlement
  • how to reduce staff hours or make staff redundant
  • handling long-term sickness
  • TUPE responsibilities when buying or selling a post office
  • dismissal
  • contracts of employment
  • new pension regulations

This is not an exhaustive list, and the helpline can also offer many other additional services at a discounted rate.


To access the helpline please call NFSP Headquarters on 01273 452324.

You will be asked for your FAD code and ­– once your NFSP membership has been verified – you will be put through to the helpline.