Subpostmaster Magazine

November 2017

In the November edition of The SubPostmaster you can read about booming greetings card sales, see how one subpostmaster is making a success of his town centre office, and get some top tips for mails segregation.


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Subpostmaster Magazine


October 2017

In the October edition of The SubPostmaster you'll find the NFSP's best practice guide for mails segregation, we meet a couple who took on a supermarket chain and won, and hear about one subpostmaster's success with Thinking of You week.

September 2017

In the September edition of The SubPostmaster we meet Nick and Wendy Horler from the award-winning Blanaervon Post Office and explain how you can get involved in Thinking of You week.

August 2017

In the August edition of The SubPostmaster our Chief Executive explains why he has chosen to step down after 10 years at the helm of the NFSP. We announce the winner of our reader survey prize draw, and we ask two experienced subpostmasters about the pros and cons of expanding your business to include a convenience offer

July 2017

Local hero subpostmaster Sellathurai Chandrakumar and Post Office staff having been handing former Grenfell Tower residents a lifeline in the aftermath of the fire tragedy. NFSP Retail Team launch their newly negotiated stationery deal for members and find out how Chris Wardle in our Post Office of the month manages to deliver excellent customer service whilst combining a busy post office a thriving c store and petrol forecourt.

June 2017

Find out on pages 10 & 11 how Post Office travel products could provide a profitable boost to your business. Troy Gardner & Jim Doran from the NFSP's retail team explain about the NFSP's amazing new service for members who are looking to refurbish their branches "Concept 2 Conclusion". Find out from Christine, who is Postmistress at Hopes of Longtown and is our featured Post Office of the month, how she makes her isolated business a real destination!

May 2017

Up to the challenge - Find out in our eight page report what happened at the 2017 NFSP conference. Barry Frost on page 21 shares with you his thoughts about what you should consider before signing a contract and David Gold from NFSP's retail team visits Nigel and Neil McCormack to discover their secrets of success in our Post Office of the Month article. And not forgetting you can win a prize up to the value of £10,000 by completing the NFSP's reader survey

April 2017

Find out in April's edition how Sid and Sukhi from Roseland Post Office branch increased their turnover 10 fold in two years in our feature article. The NFSP also announces a new partnership with Commercial Plus on page 8 which will be a vital part of the package of services we offer to our members and our CEO George Thomson on page 3 tells you about how the NFSP is working for you.

March 2017

In this March edition of “The Subpostmaster” Paul Cheema features as our NFSP Retailer of the month in the first of our new series. We introduce you to the first of our Retail Team “David Gold” and George Thomson shares with you his views on the business rate fears and how this may affect you in our cover article

February 2017

In February's edition of “The Subpostmaster” we welcome talk to you about how "The time for change has come" and welcome 3000 new members to the NFSP and also introduce you to the NFSP's new retail team on pages 9 - 11

November 2016

A look at how you can maximise your profits at Christmas, and we visit Post Office's new call centre in Chesterfield. News about the Wiltshire PO that won 'Best Community Store'!

December 2016

Insight into the increasingly competitive mails market, how the NFSP is having its say in parliament and advice about using price-marked packs.

October 2016

Why looking after you elderly customers could boost your profits, Are you ready for auto enrolment?, Why should you join the members' forum? CEO comment, letters and more...

September 2016

Chief Executive, George Thomson, argues for a more inclusive capitalism; we look at ways you can manage your queues better; continue our comparison of other postal services with a look Down Under; study autumn retail offers and more...

August 2016

We begin our new series looking at post office networks around the world and how they compare to our own in France, offer advice on how to engage younger customers, look at the best apps for your business, study bottled waters to help you decide which to stock and more...

July 2016

More from Conference, how to grow your eBay customers, a guide to tobacco legislation...more...

May 2016

We visit Multiple Retailer of the Year award winner in his Post Office/convenience store; catch up on NT; meet an apprentice who is giving and getting the most she can from the scheme; explore reasons for joining a symbol group and look at changes generally within the industry and retail...

June 2016

Conference special edition - 2016 - plus retail news; new products and your member benefits...

March 2016

In this third edition of the year - in depth analysis of the mails market; our lively letters page; a close up look at the UK's snacking habits; we continue our Retail Masterclass and more...

April 2016

How did Jasmit Singh create his award-winning sub post offices? Post Office and community; NFSP Council Election results; Euro 2016 from a retail perspective; how to save energy and money on energy spend; Conference 2016 preview...

February 2016

In this February 2016 edition we explore 'Customer Relationship Management'; talk to Michael Larkin - Head of Agency Network at POL; take a preview glimpse at the new-style Conference plans; share the lowdown on many retail matters plus information on new member deals and the usual benefits...

January 2016

In this edition we put your concerns to POL's NT Director, Neal Ennes; we look at the changing relationship between POs and banks; we look at how a 26 year old plumber took over a Post Office and made it a successful business plus more stories, your letters and all the usual deals and benefits..

December 2015

In the third issue of our new-look magazine, we focus on Network Transformation, with an in-depth interview with NT director, Neil Ennis. There's also latest retail offers, and masterclass features on retailing and security.

November 2015

In the second issue of our new-look magazine, we look at latest industry news, including the impact of proposed Sunday trading reforms on subpostmasters. Our cover star is Azmat Shah, Isle of Dogs subpostmaster, who is at the heart of his busy urban community. There's also latest retail offers, and the second of our retail masterclass special features.

August 2015

A look at what's in store for members of the NFSP following the signing of the MoU with Post Office Ltd, plus an update on staying the right side of health and safety laws, an interview with subpostmaster Subash Sharma and a feature on making the most of your back to school offering.

July 2015

Delegates at the Special Conference in Birmingham vote on the future of the NFSP. We also look at new products to tempt subpostmasters, new advertising campaigns for the summer months, and an NFSP member tells how his new Canon device is helping him in his business.

June 2015

A report on the NFSP 2015 Annual Conference looking back over the past year and forward to the future of the organisation, including speeches by Paula Vennells and Mark Siviter of POL plus a look at the retail exhibition including NFSP business partners and guests.

May 2015

The British high street has faced many challenges but is showing good health according to a recent report, we take a look at the changes. We also look at the latest product launches and promotions and offer some practical advice as to how to deal with restricted age products and sales.

April 2015

Ahead of the General Election, we take a look at where each of the parties stand on the issues affecting subpostmasters. There is also practical advice on how to make sure that you are getting the right Business Rates Relief as well as new offers from NFSP Business Partners Canon and IPS Retail.

March 2015

Including a look at the Post Office’s place in the telecoms market; how to stay on the right side of trading laws; making laundry sales work for your business; new products to try; a day in the life of Rutland subpostmaster Robin Bromiley; and Lynn Eagleton on her thriving South Shields convenience store.

February 2015

Including a look at new legislation on employing parents; how subpostmasters can serve their older customers; suggestions for new products to stock; a look at the chilled category and your questions answered by Ian Murray, Shadow Minister for Postal Services.

January 2015

Including a look at the Post Office's role within a changing banking sector; renewal of the POCA contract; making it easier for disabled customers; selling confectionary; subpostmaster Varinder Kumar in North Shields; and the Postal Services minister answers your questions.