Ireland’s postal service provider An Post has made it a requirement that all imported goods should have a HS Tariff code included, despite it not being a Universal Postal Union requirement. ...
Last week, the NFSP contacted Post Office Ltd (PO) after many members on our social media channels commented that overseas prohibited and restricted items guidelines appeared to be changing for variou...
On Monday 29 November, HMRC confirmed that it will be giving customers who currently receive HMRC benefits into a Post Office card account (POca) until 5 April 2022 to switch to using a bank account f...
As of Tuesday 30 November, face coverings will be mandatory in post offices and other shops in England.Post Office Ltd provided a summary of resources in an email from Amanda Jones on 29 November &nda...
A number of NFSP members have reported issues with cash counters failing to register Scottish banknotes – particularly the new RBS polymer banknotes. The NFSP recently contacted our cash-co...
Since the last update provided by the NFSP (see HERE), there have been further developments in the Post Office Horizon IT Inquiry. On 8 November, the inquiry Chair Sir Wyn Williams, requeste...
The NFSP proudly supports #ShopKind, a national campaign that aims to tackle the verbal abuse received by shopworkers every day. #ShopKind is supported by major high street retailers as well as the na...
As the busiest period for subpostmasters approaches, the NFSP wants to support its members to ensure they maximise their mails segregation income.Following the success of the bitesize workshops that r...
Although polymer (plastic) banknotes have been designed to make forgeries more difficult, this hasn't stopped criminals from trying.Because of the frequency with which NFSP members have ment...
Take part in creating the first wave of Christmas card sending, on Festive Friday (26 November), and help generate a Christmas card-sending mood!Festive Friday is the day when everyone in the card ind...
Today (8 November), the Post Office Horizon IT Inquiry held a preliminary hearing which will help finalise the list of issues the inquiry will explore. Today’s hearing considered whether four k...