Subpostmaster Magazine

December 2017

In the December edition of The SubPostmaster we meet a subpostmaster excelling at mails segregation, get ready for donning our festive jumpers, and see how Sweden and Denmark have joined forces to deal with falling letter volumes.

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Subpostmaster Magazine


November 2017

In the November edition of The SubPostmaster you can read about booming greetings card sales, see how one subpostmaster is making a success of his town centre office, and get some top tips for mails segregation.

October 2017

In the October edition of The SubPostmaster you'll find the NFSP's best practice guide for mails segregation, we meet a couple who took on a supermarket chain and won, and hear about one subpostmaster's success with Thinking of You week.

September 2017

In the September edition of The SubPostmaster we meet Nick and Wendy Horler from the award-winning Blanaervon Post Office and explain how you can get involved in Thinking of You week.

August 2017

In the August edition of The SubPostmaster our Chief Executive explains why he has chosen to step down after 10 years at the helm of the NFSP. We announce the winner of our reader survey prize draw, and we ask two experienced subpostmasters about the pros and cons of expanding your business to include a convenience offer

July 2017

Local hero subpostmaster Sellathurai Chandrakumar and Post Office staff having been handing former Grenfell Tower residents a lifeline in the aftermath of the fire tragedy. NFSP Retail Team launch their newly negotiated stationery deal for members and find out how Chris Wardle in our Post Office of the month manages to deliver excellent customer service whilst combining a busy post office a thriving c store and petrol forecourt.

June 2017

Find out on pages 10 & 11 how Post Office travel products could provide a profitable boost to your business. Troy Gardner & Jim Doran from the NFSP's retail team explain about the NFSP's amazing new service for members who are looking to refurbish their branches "Concept 2 Conclusion". Find out from Christine, who is Postmistress at Hopes of Longtown and is our featured Post Office of the month, how she makes her isolated business a real destination!

May 2017

Up to the challenge - Find out in our eight page report what happened at the 2017 NFSP conference. Barry Frost on page 21 shares with you his thoughts about what you should consider before signing a contract and David Gold from NFSP's retail team visits Nigel and Neil McCormack to discover their secrets of success in our Post Office of the Month article. And not forgetting you can win a prize up to the value of £10,000 by completing the NFSP's reader survey

April 2017

Find out in April's edition how Sid and Sukhi from Roseland Post Office branch increased their turnover 10 fold in two years in our feature article. The NFSP also announces a new partnership with Commercial Plus on page 8 which will be a vital part of the package of services we offer to our members and our CEO George Thomson on page 3 tells you about how the NFSP is working for you.

March 2017

In this March edition of “The Subpostmaster” Paul Cheema features as our NFSP Retailer of the month in the first of our new series. We introduce you to the first of our Retail Team “David Gold” and George Thomson shares with you his views on the business rate fears and how this may affect you in our cover article

February 2017

In February's edition of “The Subpostmaster” we welcome talk to you about how "The time for change has come" and welcome 3000 new members to the NFSP and also introduce you to the NFSP's new retail team on pages 9 - 11

November 2016

A look at how you can maximise your profits at Christmas, and we visit Post Office's new call centre in Chesterfield. News about the Wiltshire PO that won 'Best Community Store'!

December 2016

Insight into the increasingly competitive mails market, how the NFSP is having its say in parliament and advice about using price-marked packs.

October 2016

Why looking after you elderly customers could boost your profits, Are you ready for auto enrolment?, Why should you join the members' forum? CEO comment, letters and more...

September 2016

Chief Executive, George Thomson, argues for a more inclusive capitalism; we look at ways you can manage your queues better; continue our comparison of other postal services with a look Down Under; study autumn retail offers and more...

August 2016

We begin our new series looking at post office networks around the world and how they compare to our own in France, offer advice on how to engage younger customers, look at the best apps for your business, study bottled waters to help you decide which to stock and more...

July 2016

More from Conference, how to grow your eBay customers, a guide to tobacco legislation...more...

May 2016

We visit Multiple Retailer of the Year award winner in his Post Office/convenience store; catch up on NT; meet an apprentice who is giving and getting the most she can from the scheme; explore reasons for joining a symbol group and look at changes generally within the industry and retail...

June 2016

Conference special edition - 2016 - plus retail news; new products and your member benefits...

March 2016

In this third edition of the year - in depth analysis of the mails market; our lively letters page; a close up look at the UK's snacking habits; we continue our Retail Masterclass and more...

April 2016

How did Jasmit Singh create his award-winning sub post offices? Post Office and community; NFSP Council Election results; Euro 2016 from a retail perspective; how to save energy and money on energy spend; Conference 2016 preview...

February 2016

In this February 2016 edition we explore 'Customer Relationship Management'; talk to Michael Larkin - Head of Agency Network at POL; take a preview glimpse at the new-style Conference plans; share the lowdown on many retail matters plus information on new member deals and the usual benefits...

January 2016

In this edition we put your concerns to POL's NT Director, Neal Ennes; we look at the changing relationship between POs and banks; we look at how a 26 year old plumber took over a Post Office and made it a successful business plus more stories, your letters and all the usual deals and benefits..