David Gold from the NFSP Retail team receives a great review from Subpostmistress Georgina Adams-Stairs

22 March 2017

I just wanted to drop you a quick note to say how grateful I am to David Gold and his help, following a visit by him to my branch

He just simply, re focused me, re motivated me, great sound solid advice and ideas. It was a great visit and really good to speak to someone and have thier opinion and advice on my retail. Running a Post Office these days can be quite isolated and his visit was so very refreshing.

He looked into every aspect of my retail side, from the front window, to the fittings, merchandising, business plan, incentives etc. He left me with a list of actions and targets on income which I am working though, he keeps in touch with me and is supportive of the work I am doing.

He has also put me in touch with organisations that will benefit my business, e.g., Greeting Card Association. If he says he will do something, he does it.

I found his visit, worth while and certainly well worth the extra staff costs that it cost me to meet him.

I would just like to say thank you and feel it is not often we get a chance to praise

Fantastic review David and thank you Georgina for letting us know how the Retail Support visit went.

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