The NFSP campaigns on behalf of members to ensure the voices of subpostmasters, and their customers, are heard; and to support and promote the interest of the post office network.

Six Steps
In our Six Steps to a Sustainable Post Office Network report, we set out our calls for action in six key areas to deliver a sustainable future for the network. The report will form the basis of our campaigning throughout the year.

Post Office card account (POCA)
Launched in May 2008, our POCA campaign saw over three million postcards signed by Post Office customers and sent to MPs, backed by posters on display in every post office highlighting the threat posed if POCA were lost. As a result of our campaign in November 2008, the government cancelled the tender process and awarded the contract to Post Office Ltd to continue providing the POCA until 2015.