We are committed to protecting and promoting the interests of subpostmasters. Whether you run a rural village post office or busy urban office we are here to assist your work as a subpostmaster, and your associated retail business.

What are the benefits of membership?

Your views represented
We provide…
• a dedicated team to negotiate on your behalf on pay, and terms and conditions - we are the only organisation recognised by Post Office Ltd to represent subpostmasters.
• a collective voice to represent subpostmasters to the UK government, parliament and devolved administrations.
• a national structure to ensure your views can be heard, culminating in a yearly national conference where members determine NFSP policy.
• a mechanism to raise public awareness of the crucial role subpostmasters play in the community.

An information network
We provide…
• a monthly journal – The Subpostmaster – to keep you up to date on the latest news, business opportunities and developments in the industry.
• this website with members-only sections, to share information with you, and a web forum for you to share views and ideas with your colleagues.
• a national network of branches. Subpostmasters run the local branches and hold meetings where you can exchange ideas with others facing the same challenges as you.
• Branch Secretaries to provide you with advice and support in your relationship with Post Office Ltd.

Business support
We provide…
• a free yearly retail exhibition showcasing innovative ideas for your business.
• ideas and suggestions for new products to try, plus exclusive deals with NFSP trading partners.
• a dedicated advice line to assist with employment issues.
• preferential deals on insurance and pensions.
• a relief scheme – giving you the chance to take that well earned holiday.
• free personal injury insurance for subpostmasters and their staff in the event of an attack.

Help in difficult times
We provide…
• the practical advice and emotional support of NFSP representatives in your local area.
• a trauma counselling service.
• a benevolent fund to assist current and former subpostmasters in times of difficulty.
• representation if you encounter contractual issues or difficulties.